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Get your texting number

Register your business once and text clients from your own local number.

Guide 4 of 7 in Clients & requests 3 min read 3 parts

What it is

US carriers require every business that texts clients to register (it's called 10DLC). Jobs & Jots does the registration for you and gives your company its own local number.

1 Register

  1. Open Settings → Text messages and fill in Get your texting number.
  2. Enter your legal business name, EIN, address, website, privacy policy link and a contact cell phone.
  3. Check the confirmation box and click Register my business.

Use the exact legal name and EIN from your IRS documents — a mismatch is the most common reason for a rejection.

2 Approval

  1. Carriers review your business and how you text clients, usually in 1 to 3 weeks.
  2. The page shows each step: business verified, campaign approved, number connected.
  3. If something is rejected, the reason shows with Fix and send again.

We check every 30 minutes and turn texting on as soon as it's approved.

3 When it's ready

  1. Your local number shows in Settings → Text messages. Calls to it ring your cell phone.
  2. Turn on Send text messages and pick what goes by text.
  3. Texts appears in the menu for two-way conversations with your clients.

Common questions

Is texting required?

No. Everything works by email. Texting is optional.

Can I use my cell phone number?

Not to send texts from the system, but calls to your texting number ring your cell phone.

Related guides

Learn more about the featureText messages — Reach clients where they actually look

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