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Send email and text campaigns

Promotions, maintenance reminders and news to a group of clients.

Guide 3 of 6 in CRM & marketing 3 min read 3 parts

What it is

Campaigns bring past clients back: a seasonal promotion, a maintenance reminder or news about your business.

1 Create a campaign

  1. Open CRM → Campaigns.
  2. Choose Email campaign or Text campaign.
  3. Pick who gets it: leads, repeat clients, a city or a tag.
  4. Write the message and click Save and count to see how many clients get it.

Start from a template you saved in CRM → Templates.

2 Send it

  1. Send it and follow the results on the campaign page.
  2. Use Stop sending to stop it at any time.

Campaigns go out a few at a time, up to 500 emails and 300 texts a day; the rest continue the next day.

3 Opting out

  1. Every email has a link to stop campaign emails.
  2. Every text says "Reply STOP to opt out"; text campaigns go only to clients who agreed to marketing texts.

Common questions

Why can't I send a text campaign?

Texting must be active first. See Get your texting number.

Related guides

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