Jobs & Jots is in beta. We're still building and improving features, so things may change. Your feedback helps.

Send On my way with a live map

Tell the client you're coming and let them watch you arrive.

Guide 6 of 7 in Schedule & jobs 2 min read 2 parts

What it is

On my way tells the client you're coming and when. With the iPhone app sharing your location, the message carries a link where they watch you arrive.

1 Send it

  1. Open the visit (on the web or in the iPhone app).
  2. Pick Arriving in — 10, 20, 30 minutes or more.
  3. Tap Let the client know. They get a text (or an email) with your arrival time and a map link.

The client needs nothing installed: the link opens in their phone's browser.

2 The live map

  1. In the iPhone app, turn on Share my location while working so your dot moves on the client's map.
  2. Without the app, the link still shows your arrival time.

The link stops working after a few hours and when the visit is complete. It never shows where you were before.

Common questions

Does the client see where I was before?

No. Only your latest position, only after you sent On my way, and only for a few hours.

Related guides

Learn more about the featureScheduling — A schedule your whole team can follow

Didn't find what you need?

Email us and we'll walk you through it.